Hotel Review Extractor

No credit card required!

Disclaimer – Read before usage – This script is provided and operated by a third party. It is not hosted on nor are we responsible for how it functions. For any support and questions contact the author of the script directly. If you would like to report this script, send your inquiries to

Create a free account on Botster
Choose a bot and provide seed data
Start the bot and wait for completion
Download or share your results

About this bot

In short: This online tool will extract Booking com customer reviews for a given hotel.

Click to view the example data output file for a better idea of the output.

⚠️ You can scrape one hotel per session. You can run as many sessions as necessary. ⚠️

Here is where user reviews are located on the hotel page:

Why use the Booking review scraper?

A fast and simple reviews extracting software, this bot can be used for multiple business-related purposes, such as:

  • Monitoring your competition
  • Gathering real client feedback
  • Analyzing and improving your business strategy

This bot automatically puts positive and negative reviews into different columns, thus facilitating your work!

The Booking. com reviews extractor will easily grab the following details:

  • Hotel URL
  • Guest name
  • Guest country
  • Review title
  • Review date
  • Review positives
  • Review negatives
  • Review score
  • Review notes

How to scrape hotel reviews?

That's it – the Booking com hotel reviews extraction process has started!

Software walkthrough

1. Open the Launch bot form

Click on the "Start bot" button on the right-hand side of this page to open the spider's form:

2. Enter the details

Give your "Job" a meaningful title, and optionally specify (or create) a project folder:

3. Copy the hotel URL

Open the hotel page on and copy the URL:

4. Paste the hotel link

Insert the hotel URL taken from into the corresponding field:

5. Set up notifications

Specify if you would like to receive a notification when the grabber is done scraping customer reviews:

6. Start the bot!

Click the "Start this bot" button on the right-hand side:

That's it! You will be taken to your "Jobs" section. The software is now working and will notify you once it has retrieved all the relevant www Booking com reviews.

Data output

After the bot completes the job you can download the extracted hotel Booking reviews as an Excel (XLSX), CSV or JSON file.

To use this bot you need to register or log in first.

Frequently asked questions

Yes, you can. The bot retrieves all the existing testimonials about a given hotel including the VIP reviews.

Once the Booking Review Scraper is done exporting client testimonials, click on the menu in the top right corner, click on “Download results”, and select the desired format (XLS or CSV).

No, you don’t. All you need to do is create a free account on Botster. This tool operates online.

Endpoint: POST

Request body:

input string or array of strings (required)
Hotel link

cron string (optional)
Set periodicity with which the process should execute. Use cron format.
Example: 0 8 * * * - run every day at 8AM

new_items_only boolean (optional)
The file will contain only the new items that appeared since the latest data crawl.

Your file is being prepared...